This policy explains what personal information Alcan Solutions collects through alcansolutions.com and its pages, including the Seven Pillars Assessment and our EHS reporting quiz, how we use it, and the choices you have. Alcan Solutions is based in Toronto, Ontario, Canada, and handles personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

What we collect

Information you give us.

  • Contact details: your name, role, organization and work email, when you take the assessment or the quiz, contact us, or subscribe.
  • Your answers: assessment and quiz answers, and any organization details you choose to give, such as size, industry, EHS platform, number of sites and region.
  • Messages: what you write to us through the contact form.

Information collected automatically.

  • How the site is used: pages viewed, clicks, how far you scroll, and how far you get through the assessment or the quiz.
  • Technical details: browser and device type, approximate location (city and country, worked out from your IP address), and the site that referred you.

Cookies and analytics

When you first visit, a banner asks you to choose between Accept all and Necessary only. Your choice applies across alcansolutions.com and its subdomains, and you can change it at any time with “Cookie settings” at the bottom of every page.

  • Necessary. We store your cookie choice, and the assessment keeps your progress in your browser so you can pick up where you left off. A security check from Cloudflare helps keep automated submissions out of our forms.
  • Before you choose, or with Necessary only. We still measure how the site is used, but nothing is stored on your device. Our analytics provider, PostHog, links the pages of a single visit using a temporary code worked out from your IP address and browser. The code changes every day, so it cannot recognize you on a later visit.
  • With Accept all. PostHog and Google Analytics set cookies so we can recognize a returning visit and understand the whole journey through the site.

How we use your information

  • To create your Performance Profile or quiz results and email them to you.
  • To reply when you contact us, and, if you take the assessment or contact us, to follow up personally about your results or your question.
  • To send occasional EHS insights, only if you ask for them.
  • To understand how the site is used and improve it.
  • To keep our forms secure and free of spam.

We do not sell your personal information, and we do not use it for purposes unrelated to the ones above.

Who we share it with

We use a small number of service providers who handle information on our behalf and only for the purposes above:

  • HubSpot, for our customer records and email.
  • Microsoft, for our business email.
  • Cloudflare, for hosting, security and data storage.
  • PostHog, for website analytics.
  • Google, for website analytics, only if you choose Accept all.

Some of these providers store information outside Canada, including in the United States, where it may be accessible to courts and authorities under local law.

How long we keep it

We keep personal information only as long as we need it for the purposes above, then delete it or remove what identifies you. You can ask us to delete your information at any time.

Your choices

  • Unsubscribe from our emails with the link in any message we send, or by replying to it.
  • Change your cookie choice with “Cookie settings” at the bottom of any page.
  • Ask to see, correct or delete the personal information we hold about you by emailing us. We respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

How we protect it

Information travels over encrypted connections, and access is limited to the people at Alcan Solutions who need it to work with you.

Contact us

For questions about this policy or your information, contact Harjas Dogra, Founder, at harjas@alcansolutions.com. Alcan Solutions, Toronto, Ontario, Canada.

Changes to this policy

If we change this policy, we will update this page and the date at the top.